Meet & Assist at Noi Bai International Airport (HAN)
- Standard Arrival Meet & Assist
- Standard Departure Meet & Assist
- Standard Transit Meet & Assist
- VIP Arrival Meet & Assist
- VIP Departure Meet & Assist
- VIP Transit Meet & Assist
- Lounge Access
✔ Confirmation within hours ✔ 24/7 operations desk ✔ B2B rates for agents
Book professional meet & assist at Noi Bai International Airport (HAN) in Hanoi, Vietnam. A dedicated AxisLink airport representative welcomes you by name, fast-tracks the formalities and escorts you through the terminal — ideal for business travellers, families, first-time visitors, VIP guests and travel agencies booking for their clients.
Meet & assist services at HAN
Standard Arrival Meet & Assist
- ✓ Meet & greet at the immigration area
- ✓ Expedite through passport control & customs
- ✓ Porterage
- ✓ Escort clients to receivers at airport gate
Standard Departure Meet & Assist
- ✓ Meet & greet at curbside
- ✓ Assist in check-in
- ✓ Porterage
- ✓ Expedite through passport control & customs
- ✓ Escort guests to lounge (if eligible as per ticket) and /or boarding gate
- ✓ Note: Service will start before 2.5 hours of flight departure
Standard Transit Meet & Assist
- ✓ Meet & Greet at Arrival gate
- ✓ Expedite through passport control & customs
- ✓ Porterage
- ✓ Assist in check-in
- ✓ Escort through all transfer formalities
- ✓ Escort guests to next departure gate.
VIP Arrival Meet & Assist
- ✓ Meet & greet on arrival gate
- ✓ Transfer by limo from tarmac to executive lounge
- ✓ Access to executive lounge
- ✓ All immigration & customs formalities completed in the lounge
- ✓ Handover guests to the receiver at the airport
VIP Departure Meet & Assist
- ✓ Meet at curbside
- ✓ Access to the lounge
- ✓ All immigration & passport control formalities completed in the lounge
- ✓ Assistance for luggage
- ✓ Transfer from lounge to aircraft by limo
VIP Transit Meet & Assist
- ✓ Meet & assist at the aircraft gate
- ✓ Transfer by car to lounge
- ✓ Access to the VIP lounge
- ✓ All formalities completed in the lounge
- ✓ Transfer by car from lounge to aircraft
Lounge Access
- ✓ Access to the airport lounge before departure
- ✓ Complimentary refreshments and Wi-Fi
- ✓ Flight information and boarding calls
How booking works
- Choose your service and date, then add your flight number and passenger names.
- We confirm availability and the final price within hours — our operations desk works 24/7.
- Travel stress-free: your greeter meets you with a name board and stays with you until the service is complete.
Cancellation & changes
Cancellation policy: Changes are permitted 48 hours before the original booked date of service, subject to new availability and/or rate change.
Cancellations made on confirmed bookings within 48 hours will be non-refundable.
Cancellations permitted before 48 hours at a fee of USD 50 per passenger.
Last minute bookings cancellation policy: Non refundable. Note: Service once booked will be non-refundable / no changes permitted as within cut-off time.
Frequently asked questions
What is meet and assist at Hanoi airport?
It is a personal airport service: a representative meets you at HAN, helps with check-in, immigration, security and baggage, and escorts you to your car, lounge or connecting flight.
How far in advance should I book?
We recommend booking at least 48 hours before your flight. Urgent requests are handled by our 24/7 team subject to availability.
Do you offer rates for travel agents and corporates?
Yes. Register a free B2B account to see agent rates and book on behalf of your clients.
Meet and greet at Noi Bai International Airport — FAQs
How does meet and greet at Noi Bai International Airport (HAN) work?
A personal AxisLink greeter meets you with a name board — at the aircraft door or arrival gate where airport rules allow — and escorts you through passport control, baggage claim and customs, with fast-track lanes where available, then walks you to your car or connecting flight.
Which services can I book at HAN?
Standard and VIP meet and greet for arrival, departure and transit, plus lounge access. VIP services add a dedicated escort and priority handling; transfers can be added on request.
How much does meet and assist at HAN cost?
Rates at HAN start from US$109.92 per person, with lower per-person prices for families and groups. The exact price for your party is shown in the booking box before you book.
How far in advance should I book?
We recommend booking at least 72 hours before your flight. Last-minute requests are often possible but depend on availability and may carry a surcharge — contact our 24/7 operations desk.
Can I pay later or book for someone else?
Yes. Choose “Book now, pay later” to reserve without paying today — we confirm and send a secure payment link — or pay online straight away. You can book for family, guests or VIPs, and travel agents get B2B rates through our partner program.
More airports in Vietnam
All airports in Vietnam →Book this service
From 109.92 $ per passenger
- Secure booking — pay online or pay later
- Subject to availability
- Operations desk 24/7