✈  24/7 operations desk  ·  Meet & assist at 300+ airports worldwide

Meet & Assist at Dubai International Airport (DXB)

  • Standard Arrival Meet & Assist
  • Standard Departure Meet & Assist
  • Standard Transit Meet & Assist
  • VIP Arrival Meet & Assist
  • VIP Departure Meet & Assist
  • VIP Transit Meet & Assist
  • Lounge Access

✔ Confirmation within hours   ✔ 24/7 operations desk   ✔ B2B rates for agents

Book professional meet & assist at Dubai International Airport (DXB) in Dubai, United Arab Emirates. A dedicated AxisLink airport representative welcomes you by name, fast-tracks the formalities and escorts you through the terminal — ideal for business travellers, families, first-time visitors, VIP guests and travel agencies booking for their clients.

Meet & assist services at DXB

VIP Transit Meet & Assist

  • ✓ Meet & assist at the aircraft gate.
  • ✓ Transfer by car to lounge
  • ✓ Access to the Almajlis Lounge
  • ✓ All the formalities a will be completed in in the lounge
  • ✓ Transfer by car from lounge to aircraft

VIP Departure Meet & Assist

  • ✓ Meet at Curb side
  • ✓ Access to the Lounge
  • ✓ All the formalities at immigration, and passport control will be done in the lounge.
  • ✓ Assistance for luggage
  • ✓ Transfer from lounge to aircraft by Limo

VIP Arrival Meet & Assist

  • ✓ Meet & greet on arrival gate
  • ✓ Transfer by limo from tarmac to executive lounge
  • ✓ Access to Executive lounge
  • ✓ All immigration & customs formalities to be completed in the lounge
  • ✓ Handover guests to the receiver at the Airport

Standard Transit Meet & Assist

  • ✓ Meet & Greet at the Arrival gate (or end of aerobridge)
  • ✓ Assistance with the boarding pass collection
  • ✓ Escort to the next boarding gate for departure.
  • ✓ Please note that the baggage must be through-checked to the final destination; otherwise, the service cannot be accepted.

Standard Departure Meet & Assist

  • ✓ Meet & greet at curb side
  • ✓ Assistance through check-in
  • ✓ Fast-track through passport control & customs
  • ✓ Porterage
  • ✓ Lounge access
  • ✓ Escort clients to lounge / boarding gate
  • ✓ Note: Service will start before 2.5 hours of flight departure

Standard Arrival Meet & Assist

  • ✓ Meet & greet at aircraft gate (end of aerobridge)
  • ✓ Fast-track through passport control & customs
  • ✓ Luggage assistance
  • ✓ Escort clients to receivers at airport gate

Lounge Access

  • ✓ Access to the airport lounge before departure
  • ✓ Complimentary refreshments and Wi-Fi
  • ✓ Flight information and boarding calls

How booking works

  1. Choose your service and date, then add your flight number and passenger names.
  2. We confirm availability and the final price within hours — our operations desk works 24/7.
  3. Travel stress-free: your greeter meets you with a name board and stays with you until the service is complete.

Cancellation & changes

Cancellation policy: Changes are permitted 48 hours before the original booked date of service, subject to new availability and/or rate change.

Cancellations made on confirmed bookings within 48 hours will be non-refundable.

Cancellations permitted before 48 hours at a fee of USD 50 per passenger.

Last minute bookings cancellation policy: Non refundable. Note: Service once booked will be non-refundable / no changes permitted as within cut-off time.

Frequently asked questions

What is meet and assist at Dubai airport?

It is a personal airport service: a representative meets you at DXB, helps with check-in, immigration, security and baggage, and escorts you to your car, lounge or connecting flight.

How far in advance should I book?

We recommend booking at least 48 hours before your flight. Urgent requests are handled by our 24/7 team subject to availability.

Do you offer rates for travel agents and corporates?

Yes. Register a free B2B account to see agent rates and book on behalf of your clients.

Meet and greet at Dubai International Airport — FAQs

How does meet and greet at Dubai International Airport (DXB) work?

A personal AxisLink greeter meets you with a name board — at the aircraft door or arrival gate where airport rules allow — and escorts you through passport control, baggage claim and customs, with fast-track lanes where available, then walks you to your car or connecting flight.

Which services can I book at DXB?

Standard and VIP meet and greet for arrival, departure and transit, plus lounge access. VIP services add a dedicated escort and priority handling; transfers can be added on request.

How much does meet and assist at DXB cost?

Rates at DXB start from US$110.67 per person, with lower per-person prices for families and groups. The exact price for your party is shown in the booking box before you book.

How far in advance should I book?

We recommend booking at least 72 hours before your flight. Last-minute requests are often possible but depend on availability and may carry a surcharge — contact our 24/7 operations desk.

Can I pay later or book for someone else?

Yes. Choose “Book now, pay later” to reserve without paying today — we confirm and send a secure payment link — or pay online straight away. You can book for family, guests or VIPs, and travel agents get B2B rates through our partner program.

More airports in United Arab Emirates

All airports in United Arab Emirates →

Book this service

From 110.67 $ per passenger

Important notes
  1. Wheelchair bookings must be made by the airline directly.
  2. last-minute bookings may incur additional charges. Contact our team for updated rates.

Number of passengers

Shared only with the meeting team on the day of service.

For travel agents & corporates

Get B2B rates and book for your clients in seconds

Agent accounts see net rates on every airport service and tour, book on account with “pay later”, and get a single 24/7 operations contact for every booking.

Airport guide: Dubai International Airport (DXB)

Dubai International Airport (DXB) sits in the Al Garhoud district, about 4.7 km east of Dubai’s city centre, and handled more than 90 million passengers in 2024. It has three passenger terminals, and knowing yours saves time.

Terminal 1
Used by more than 100 airlines, including British Airways. Concourse D is linked to it by an automated people mover.
Terminal 2
Used mainly by flydubai and Air India Express and other regional carriers. Gates F1–F12 have no jet bridges, so passengers are bussed to the aircraft.
Terminal 3
Emirates’ main base (Concourses A, B and C). Terminals 1 and 3 handle about 85% of passengers and are linked airside without passing immigration.
Terminal 2 transfers
A separate building: a shuttle bus takes about 20 minutes to Terminal 1 and 30 minutes to Terminal 3.
Into the city
Dubai Metro Red Line stations at Terminals 1 and 3, plus taxis and RTA buses at every terminal.

Meet & assist tip: Send us your airline and flight number when you book, so your AxisLink representative is waiting at the correct terminal, whether that is the Emirates terminal, Terminal 1 or the bussed gates of Terminal 2.

Airport details are compiled from published information and can change. Please check your ticket or airline for your terminal.

More airport meet & assist services in United Arab Emirates and worldwide

See all 300+ airports →