Meet & Assist at London Heathrow Airport (LHR)
- Standard Arrival Meet & Assist
- Standard Departure Meet & Assist
- Standard Transit Meet & Assist
- VIP Arrival Meet & Assist
- VIP Departure Meet & Assist
- VIP Transit Meet & Assist
- Lounge Access
✔ Confirmation within hours ✔ 24/7 operations desk ✔ B2B rates for agents
Book professional meet & assist at London Heathrow Airport (LHR) in London, United Kingdom. A dedicated AxisLink airport representative welcomes you by name, fast-tracks the formalities and escorts you through the terminal — ideal for business travellers, families, first-time visitors, VIP guests and travel agencies booking for their clients.
Meet & assist services at LHR
VIP Arrival Meet & Assist
- ✓ Meet & assist at the aircraft door
- ✓ Transfer from Aircraft to lounge by a private vehicle
- ✓ Access to the executive lounge (Windsor suite)
- ✓ All the formalities at immigration, passport control & customs will be done in the lounge
- ✓ Luggage assistance
- ✓ Should you wish to proceed, the booking will be placed on a waitlist. Once confirmed, we will share the voucher, invoice, and an advance payment link to proceed.
VIP Departure Meet & Assist
- ✓ Meet & Greet Guest at Windsor
- ✓ Porterage.
- ✓ Access to Executive lounge
- ✓ All immigration & customs formalities to be completed in the lounge
- ✓ Transfer guests to aircraft by car
- ✓ Should you wish to proceed, the booking will be placed on a waitlist. Once confirmed, we will share the voucher, invoice, and an advance payment link to proceed.
VIP Transit Meet & Assist
- ✓ Meet & Greet Guest at Aircraft door
- ✓ Transfer by car from the Aircraft to the Executive Lounge
- ✓ Porterage.
- ✓ Access to Executive lounge
- ✓ All immigration & customs formalities to be completed in the lounge
- ✓ Transfer guests to aircraft by car
- ✓ Should you wish to proceed, the booking will be placed on a waitlist. Once confirmed, we will share the voucher, invoice, and an advance payment link to proceed.
Standard Arrival Meet & Assist
- ✓ Meet & Greet at the arrival gate or (end of the aerobridge)
- ✓ Escort through passport control and immigration
- ✓ Porterage
- ✓ Escort clients to receiver at the arrival gate
Standard Departure Meet & Assist
- ✓ Meet & greet at curb side
- ✓ Assistance through check-in
- ✓ Assistance through passport control and immigration
- ✓ Porterage (up to 02pcs. baggage)
- ✓ Assistance at the departure gate
- ✓ Note: Service will start before 2.5 hours of flight departure
Standard Transit Meet & Assist
- ✓ Option 1) Baggage is checked in through Destination
- ✓ Meet & Greet at the aircraft gate (end of aerobridge)
- ✓ Escort to the Lounge (if eligible as per ticket)
- ✓ Escort thru All the formalities
- ✓ Escort the client from the Lounge to the next boarding gate for departure
- ✓ Option 2) Baggage’s needs to check in at LHR Airport
- ✓ Meet & Greet at the aircraft gate (end of aerobridge)
- ✓ Escort to the Lounge (if eligible as per ticket)
- ✓ Escort thru All the formalities
- ✓ Transfer by car between terminals
- ✓ Escort the client from the Lounge to the next boarding gate for departure. (if eligible as per ticket)
Lounge Access
- ✓ Access to the airport lounge before departure
- ✓ Complimentary refreshments and Wi-Fi
- ✓ Flight information and boarding calls
How booking works
- Choose your service and date, then add your flight number and passenger names.
- We confirm availability and the final price within hours — our operations desk works 24/7.
- Travel stress-free: your greeter meets you with a name board and stays with you until the service is complete.
Cancellation & changes
Cancellation policy: Changes are permitted 48 hours before the original booked date of service, subject to new availability and/or rate change.
Cancellations made on confirmed bookings within 48 hours will be non-refundable.
Cancellations permitted before 48 hours at a fee of USD 50 per passenger.
Last minute bookings cancellation policy: Non refundable. Note: Service once booked will be non-refundable / no changes permitted as within cut-off time.
Frequently asked questions
What is meet and assist at London airport?
It is a personal airport service: a representative meets you at LHR, helps with check-in, immigration, security and baggage, and escorts you to your car, lounge or connecting flight.
How far in advance should I book?
We recommend booking at least 48 hours before your flight. Urgent requests are handled by our 24/7 team subject to availability.
Do you offer rates for travel agents and corporates?
Yes. Register a free B2B account to see agent rates and book on behalf of your clients.
Meet and greet at London Heathrow Airport — FAQs
How does meet and greet at London Heathrow Airport (LHR) work?
A personal AxisLink greeter meets you with a name board — at the aircraft door or arrival gate where airport rules allow — and escorts you through passport control, baggage claim and customs, with fast-track lanes where available, then walks you to your car or connecting flight.
Which services can I book at LHR?
Standard and VIP meet and greet for arrival, departure and transit, plus lounge access. VIP services add a dedicated escort and priority handling; transfers can be added on request.
How much does meet and assist at LHR cost?
Rates at LHR start from US$240 per person, with lower per-person prices for families and groups. The exact price for your party is shown in the booking box before you book.
How far in advance should I book?
We recommend booking at least 72 hours before your flight. Last-minute requests are often possible but depend on availability and may carry a surcharge — contact our 24/7 operations desk.
Can I pay later or book for someone else?
Yes. Choose “Book now, pay later” to reserve without paying today — we confirm and send a secure payment link — or pay online straight away. You can book for family, guests or VIPs, and travel agents get B2B rates through our partner program.
More airports in United Kingdom
Book this service
From 240 $ per passenger
- Secure booking — pay online or pay later
- Subject to availability
- Operations desk 24/7