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Terms & Booking Conditions

Last updated: 28 September 2026

1. Bookings

A booking is confirmed only when you receive a written confirmation or service voucher from AxisLink. Prices shown as “Price on request” are confirmed by our team before payment.

2. Payment

You may pay online at checkout or choose “Book now, pay later”, in which case we send a secure payment link after confirming availability. Services must be paid in full before the service date unless agreed otherwise for approved B2B partners.

3. Information you provide

You are responsible for providing correct flight numbers, dates, passenger names and contact details. Incorrect information may affect service delivery.

4. Changes & cancellations

Change and cancellation rules depend on the airport and service and are shown on each service page and in your confirmation. See also our cancellation policy.

5. Service delivery

Airport services are delivered by licensed local operators and are subject to airport, airline and government regulations. AxisLink is not responsible for delays or restrictions imposed by airlines or authorities.

6. B2B partners

Agent rates are confidential and for resale to your own clients only. Credit terms apply only when agreed in writing.

7. Contact

AxisLink Global Travel Solutions, Ajman, UAE — [email protected].