✈  24/7 operations desk  ·  Meet & assist at 300+ airports worldwide

Meet & Assist at Abu Dhabi International Airport (AUH)

  • Standard Arrival Meet & Assist
  • Standard Departure Meet & Assist
  • Standard Transit Meet & Assist
  • VIP Arrival Meet & Assist
  • VIP Departure Meet & Assist
  • VIP Transit Meet & Assist
  • Lounge Access

✔ Confirmation within hours   ✔ 24/7 operations desk   ✔ B2B rates for agents

Book professional meet & assist at Abu Dhabi International Airport (AUH) in Abu Dhabi, United Arab Emirates. A dedicated AxisLink airport representative welcomes you by name, fast-tracks the formalities and escorts you through the terminal — ideal for business travellers, families, first-time visitors, VIP guests and travel agencies booking for their clients.

Meet & assist services at AUH

VIP Arrival Meet & Assist

  • ✓ Meet & assist at the aircraft gate (transfer to Lounge by limo)
  • ✓ Access to the Lounge
  • ✓ All the formalities at immigration, passport control will be done by in the lounge
  • ✓ Assistance for luggage
  • ✓ Escort clients to receiver at airport gate

VIP Departure Meet & Assist

  • ✓ Meet at Curb side
  • ✓ Access to the Lounge
  • ✓ All the formalities at immigration, passport control will be done in the lounge.
  • ✓ Assistance for luggage
  • ✓ Transfer from lounge to aircraft by Limo

Standard Arrival Meet & Assist

  • ✓ Meet & greet at aircraft gate (end of aerobridge)
  • ✓ Fast Track through passport control & customs
  • ✓ Porterage
  • ✓ Escort clients to receiver at airport gate

Standard Departure Meet & Assist

  • ✓ Meet & greet at curb side
  • ✓ Assistance through check-in
  • ✓ Escort through passport control & customs
  • ✓ Porterage
  • ✓ Escort clients to lounge / boarding gate
  • ✓ Note: Service will start before 2.5 hours of flight departure

Standard Transit Meet & Assist

  • ✓ Meet & Greet at the airport gate ( or end of aerobridge)
  • ✓ Assistance through Transfer Desk formalities.
  • ✓ Access to the lounge.
  • ✓ Porter service for the carry-on luggage.
  • ✓ Escort to the next boarding gate for departure.

VIP Transit Meet & Assist

  • ✓ Meet & assist at the aircraft gate
  • ✓ Transfer by car to lounge
  • ✓ Access to the VIP lounge
  • ✓ All formalities completed in the lounge
  • ✓ Transfer by car from lounge to aircraft

Lounge Access

  • ✓ Access to the airport lounge before departure
  • ✓ Complimentary refreshments and Wi-Fi
  • ✓ Flight information and boarding calls

How booking works

  1. Choose your service and date, then add your flight number and passenger names.
  2. We confirm availability and the final price within hours — our operations desk works 24/7.
  3. Travel stress-free: your greeter meets you with a name board and stays with you until the service is complete.

Cancellation & changes

Cancellation policy: Changes are permitted 48 hours before the original booked date of service, subject to new availability and/or rate change.

Cancellations made on confirmed bookings within 48 hours will be non-refundable.

Cancellations permitted before 48 hours at a fee of USD 50 per passenger.

Last minute bookings cancellation policy: Non refundable. Note: Service once booked will be non-refundable / no changes permitted as within cut-off time.

Frequently asked questions

What is meet and assist at Abu Dhabi airport?

It is a personal airport service: a representative meets you at AUH, helps with check-in, immigration, security and baggage, and escorts you to your car, lounge or connecting flight.

How far in advance should I book?

We recommend booking at least 48 hours before your flight. Urgent requests are handled by our 24/7 team subject to availability.

Do you offer rates for travel agents and corporates?

Yes. Register a free B2B account to see agent rates and book on behalf of your clients.

Meet and greet at Abu Dhabi International Airport — FAQs

How does meet and greet at Abu Dhabi International Airport (AUH) work?

A personal AxisLink greeter meets you with a name board — at the aircraft door or arrival gate where airport rules allow — and escorts you through passport control, baggage claim and customs, with fast-track lanes where available, then walks you to your car or connecting flight.

Which services can I book at AUH?

Standard and VIP meet and greet for arrival, departure and transit, plus lounge access. VIP services add a dedicated escort and priority handling; transfers can be added on request.

How much does meet and assist at AUH cost?

Rates at AUH start from US$200 per person, with lower per-person prices for families and groups. The exact price for your party is shown in the booking box before you book.

How far in advance should I book?

We recommend booking at least 72 hours before your flight. Last-minute requests are often possible but depend on availability and may carry a surcharge — contact our 24/7 operations desk.

Can I pay later or book for someone else?

Yes. Choose “Book now, pay later” to reserve without paying today — we confirm and send a secure payment link — or pay online straight away. You can book for family, guests or VIPs, and travel agents get B2B rates through our partner program.

More airports in United Arab Emirates

All airports in United Arab Emirates →

Book this service

From 200 $ per passenger

Important notes
  1. Wheelchair bookings must be made by the airline directly.
  2. last-minute bookings may incur additional charges. Contact our team for updated rates.

Number of passengers

Shared only with the meeting team on the day of service.

For travel agents & corporates

Get B2B rates and book for your clients in seconds

Agent accounts see net rates on every airport service and tour, book on account with “pay later”, and get a single 24/7 operations contact for every booking.

Airport guide: Abu Dhabi International Airport (AUH)

Zayed International Airport (AUH) is about 30 km east of Abu Dhabi and is operated by Abu Dhabi Airports Company. It opened in 1982 and handled about 29.5 million passengers in 2024. It is the home of Etihad Airways.

Terminal A
The current terminal, opened on 31 October 2023. All airlines moved there by 14 November 2023, replacing the former Terminals 1, 2 and 3.
US preclearance
The terminal includes a US preclearance facility.
Runways
Two parallel runways, each 4,205 m long.
Into the city
Abu Dhabi bus lines A1 and A2 run to the city centre around the clock. Taxis, car rental and chauffeur services are also available, and Etihad runs a coach to Al Ain and Downtown Dubai.

Meet & assist tip: Everything now runs through a single terminal, but it is a large building. Share your flight number so your AxisLink representative can meet you at the aircraft door or the arrivals hall, as booked.

Airport details are compiled from published information and can change. Please check your ticket or airline for your terminal.

More airport meet & assist services in United Arab Emirates and worldwide

See all 300+ airports →