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Meet & Assist at King Abdulaziz International Airport (JED)

  • Standard Arrival Meet & Assist
  • Standard Departure Meet & Assist
  • Standard Transit Meet & Assist
  • VIP Arrival Meet & Assist
  • VIP Departure Meet & Assist
  • VIP Transit Meet & Assist
  • Lounge Access

✔ Confirmation within hours   ✔ 24/7 operations desk   ✔ B2B rates for agents

Book professional meet & assist at King Abdulaziz International Airport (JED) in Jeddah, Saudi Arabia. A dedicated AxisLink airport representative welcomes you by name, fast-tracks the formalities and escorts you through the terminal — ideal for business travellers, families, first-time visitors, VIP guests and travel agencies booking for their clients.

Meet & assist services at JED

VIP Departure Meet & Assist

  • ✓ Meet & greet at Al-Tanfeethi
  • ✓ Porterage
  • ✓ Access to the Al-tanfeethi lounge
  • ✓ All the formalities at immigration and passport control will be done in the lounge.
  • ✓ Transfer from lounge to aircraft by car or golf car depending on the location of the aircraft

Standard Arrival Meet & Assist

  • ✓ Meet & Greet at the arrival gate
  • ✓ Escort through passport control and immigration
  • ✓ Porterage
  • ✓ Escort clients to the receiver at the arrival gate

Standard Departure Meet & Assist

  • ✓ Meet & Greet at the curb side
  • ✓ Assistance through check-in
  • ✓ Porterage
  • ✓ Escort through passport control and immigration
  • ✓ Access to the Lounge (if it is eligible)
  • ✓ Assistance at the departure gate
  • ✓ Note: Service will start before 2.5 hours of flight departure

Standard Transit Meet & Assist

  • ✓ Meet & assist at the aircraft gate (end of aerobridge)
  • ✓ Escort through all transfer formalities
  • ✓ Luggage assistance (if necessary)
  • ✓ Escort to the lounge (If eligible as per ticket) or to the boarding gate

VIP Arrival Meet & Assist

  • ✓ Meet & assist at arrival gate.
  • ✓ Transfer to lounge by Car or Gulf car (depending on the location of the aircraft)
  • ✓ Access to the Executive Lounge (Tanfeethi)
  • ✓ All the formalities at immigration, passport control & customs will be done in the lounge
  • ✓ Luggage assistance

VIP Transit Meet & Assist

  • ✓ Meet & assist at the aircraft gate
  • ✓ Transfer by car to lounge
  • ✓ Access to the VIP lounge
  • ✓ All formalities completed in the lounge
  • ✓ Transfer by car from lounge to aircraft

Lounge Access

  • ✓ Access to the airport lounge before departure
  • ✓ Complimentary refreshments and Wi-Fi
  • ✓ Flight information and boarding calls

How booking works

  1. Choose your service and date, then add your flight number and passenger names.
  2. We confirm availability and the final price within hours — our operations desk works 24/7.
  3. Travel stress-free: your greeter meets you with a name board and stays with you until the service is complete.

Cancellation & changes

Cancellation policy: Changes are permitted 48 hours before the original booked date of service, subject to new availability and/or rate change.

Cancellations made on confirmed bookings within 48 hours will be non-refundable.

Cancellations permitted before 48 hours at a fee of USD 50 per passenger.

Last minute bookings cancellation policy: Non refundable. Note: Service once booked will be non-refundable / no changes permitted as within cut-off time.

Frequently asked questions

What is meet and assist at Jeddah airport?

It is a personal airport service: a representative meets you at JED, helps with check-in, immigration, security and baggage, and escorts you to your car, lounge or connecting flight.

How far in advance should I book?

We recommend booking at least 48 hours before your flight. Urgent requests are handled by our 24/7 team subject to availability.

Do you offer rates for travel agents and corporates?

Yes. Register a free B2B account to see agent rates and book on behalf of your clients.

Meet and greet at King Abdulaziz International Airport — FAQs

How does meet and greet at King Abdulaziz International Airport (JED) work?

A personal AxisLink greeter meets you with a name board — at the aircraft door or arrival gate where airport rules allow — and escorts you through passport control, baggage claim and customs, with fast-track lanes where available, then walks you to your car or connecting flight.

Which services can I book at JED?

Standard and VIP meet and greet for arrival, departure and transit, plus lounge access. VIP services add a dedicated escort and priority handling; transfers can be added on request.

How much does meet and assist at JED cost?

Rates at JED start from US$700 per person, with lower per-person prices for families and groups. The exact price for your party is shown in the booking box before you book.

How far in advance should I book?

We recommend booking at least 72 hours before your flight. Last-minute requests are often possible but depend on availability and may carry a surcharge — contact our 24/7 operations desk.

Can I pay later or book for someone else?

Yes. Choose “Book now, pay later” to reserve without paying today — we confirm and send a secure payment link — or pay online straight away. You can book for family, guests or VIPs, and travel agents get B2B rates through our partner program.

More airports in Saudi Arabia

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Book this service

From 700 $ per passenger

Important notes
  1. Wheelchair bookings must be made by the airline directly.
  2. last-minute bookings may incur additional charges. Contact our team for updated rates.

Number of passengers

Shared only with the meeting team on the day of service.

For travel agents & corporates

Get B2B rates and book for your clients in seconds

Agent accounts see net rates on every airport service and tour, book on account with “pay later”, and get a single 24/7 operations contact for every booking.

Airport guide: King Abdulaziz International Airport (JED)

King Abdulaziz International Airport (JED) is about 19 km north of Jeddah. It opened in 1981 and handled about 53 million passengers in 2023. It is Saudia’s largest hub and the main gateway for pilgrims travelling to Mecca and Medina.

Terminal 1
The new terminal of about 810,000 m², opened in stages from 2018. Saudia moved all its operations here, and Etihad became the first non-Saudi airline to join in November 2019.
North Terminal
Mainly used by non-Saudi airlines.
Hajj Terminal
Built for pilgrimage traffic, it can accommodate up to 80,000 travellers at a time.
Rail
Terminal 1 is linked to the Haramain high-speed railway, with services to Mecca, Medina and King Abdullah Economic City.

Meet & assist tip: For Umrah and Hajj travellers, families and elderly passengers, a representative who meets you and guides you through the formalities can make the arrival far calmer.

Airport details are compiled from published information and can change. Please check your ticket or airline for your terminal.

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