Book professional meet & assist at King Khalid International Airport (RUH) in Riyadh, Saudi Arabia. A dedicated AxisLink airport representative welcomes you by name, fast-tracks the formalities and escorts you through the terminal — ideal for business travellers, families, first-time visitors, VIP guests and travel agencies booking for their clients.
Meet & assist services at RUH
VIP Arrival Meet & Assist
- ✓ Service Inclusions / Arrival
- ✓ Meet & assist at the aircraft gate (transfer to Lounge by limo)
- ✓ Access to the VIP Lounge
- ✓ All the formalities at immigration and passport control will be done in the lounge.
- ✓ Porterage
- ✓ Escort clients to receivers at airport gate
VIP Departure Meet & Assist
- ✓ Service Inclusion/s / Departure
- ✓ Meet & Greet at VIP Terminal
- ✓ Access to VIP Lounge
- ✓ All immigration & customs formalities are to be completed by a greeter.
- ✓ Transfer guest to aircraft by limo (if parked remotely)
Standard Arrival Meet & Assist
- ✓ Meet & greet at aircraft gate (end of aerobridge)
- ✓ Fast-track through passport control & customs
- ✓ Luggage assistance
- ✓ Escort clients to receivers at airport gate
Standard Departure Meet & Assist
- ✓ Meet & Greet at the curb side
- ✓ Escort through check-in
- ✓ Fast track through passport control and immigration
- ✓ Porterage
- ✓ Assistance to the departure gate
- ✓ Note: Service will start before 2.5 hours of flight departure
Standard Transit Meet & Assist
- ✓ Meet & greet at arrival gate (end of aerobridge)
- ✓ Expedite through passport control & customs
- ✓ Porterage
- ✓ Assist in check-in
- ✓ Escort through all transfer formalities
- ✓ Escort guests to next departure gate
VIP Transit Meet & Assist
- ✓ Meet & assist at the aircraft gate
- ✓ Transfer by car to lounge
- ✓ Access to the VIP lounge
- ✓ All formalities completed in the lounge
- ✓ Transfer by car from lounge to aircraft
Lounge Access
- ✓ Access to the airport lounge before departure
- ✓ Complimentary refreshments and Wi-Fi
- ✓ Flight information and boarding calls
How booking works
- Choose your service and date, then add your flight number and passenger names.
- We confirm availability and the final price within hours — our operations desk works 24/7.
- Travel stress-free: your greeter meets you with a name board and stays with you until the service is complete.
Cancellation & changes
Cancellation policy: Changes are permitted 48 hours before the original booked date of service, subject to new availability and/or rate change.
Cancellations made on confirmed bookings within 48 hours will be non-refundable.
Cancellations permitted before 48 hours at a fee of USD 50 per passenger.
Last minute bookings cancellation policy: Non refundable. Note: Service once booked will be non-refundable / no changes permitted as within cut-off time.
Frequently asked questions
What is meet and assist at Riyadh airport?
It is a personal airport service: a representative meets you at RUH, helps with check-in, immigration, security and baggage, and escorts you to your car, lounge or connecting flight.
How far in advance should I book?
We recommend booking at least 48 hours before your flight. Urgent requests are handled by our 24/7 team subject to availability.
Do you offer rates for travel agents and corporates?
Yes. Register a free B2B account to see agent rates and book on behalf of your clients.
Meet and greet at King Khalid International Airport — FAQs
How does meet and greet at King Khalid International Airport (RUH) work?
A personal AxisLink greeter meets you with a name board — at the aircraft door or arrival gate where airport rules allow — and escorts you through passport control, baggage claim and customs, with fast-track lanes where available, then walks you to your car or connecting flight.
Which services can I book at RUH?
Standard and VIP meet and greet for arrival, departure and transit, plus lounge access. VIP services add a dedicated escort and priority handling; transfers can be added on request.
How much does meet and assist at RUH cost?
Rates at RUH depend on the service and your group size. Send a booking request and our team confirms availability and your exact price within hours.
How far in advance should I book?
We recommend booking at least 72 hours before your flight. Last-minute requests are often possible but depend on availability and may carry a surcharge — contact our 24/7 operations desk.
Can I pay later or book for someone else?
Yes. Choose “Book now, pay later” to reserve without paying today — we confirm and send a secure payment link — or pay online straight away. You can book for family, guests or VIPs, and travel agents get B2B rates through our partner program.