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Meet & Assist at Munich Airport (MUC)

  • Standard Arrival Meet & Assist
  • Standard Departure Meet & Assist
  • Standard Transit Meet & Assist
  • VIP Arrival Meet & Assist
  • VIP Departure Meet & Assist
  • VIP Transit Meet & Assist
  • Lounge Access

✔ Confirmation within hours   ✔ 24/7 operations desk   ✔ B2B rates for agents

Book professional meet & assist at Munich Airport (MUC) in Munich, Germany. A dedicated AxisLink airport representative welcomes you by name, fast-tracks the formalities and escorts you through the terminal — ideal for business travellers, families, first-time visitors, VIP guests and travel agencies booking for their clients.

Meet & assist services at MUC

VIP Arrival Meet & Assist

  • ✓ Meet & Greet on the Tarmac beside the Aircraft.
  • ✓ Transfer by car from the Aircraft to the Executive Lounge
  • ✓ Access to the Executive lounge
  • ✓ All immigration & customs formalities to be completed in the lounge.
  • ✓ Porterage

VIP Departure Meet & Assist

  • ✓ Meet & Greet guests at VIP terminal
  • ✓ Access to the Executive Lounge
  • ✓ Complimentary snacks, drinks & Wi-Fi at Executive Lounge
  • ✓ Greeter completes boarding, immigration, and customs
  • ✓ Luggage assistance
  • ✓ Transfer the guest to the aircraft by limo

Standard Arrival Meet & Assist

  • ✓ Meet & Greet at the arrival gate
  • ✓ Escort through passport control and immigration
  • ✓ Luggage Assistance
  • ✓ Escort clients to the receiver at the arrival gate

Standard Departure Meet & Assist

  • ✓ Meet & Greet at the curbside
  • ✓ Escort through check-in
  • ✓ Assistance through passport control and immigration
  • ✓ Porterage (up to 08pcs.)
  • ✓ Assistance to the departure gate
  • ✓ Note: Service will start before 2.5 hours of flight departure

Standard Transit Meet & Assist

  • ✓ Meet & greet at arrival gate (end of aerobridge)
  • ✓ Expedite through passport control & customs
  • ✓ Porterage
  • ✓ Assist in check-in
  • ✓ Escort through all transfer formalities
  • ✓ Escort guests to next departure gate

VIP Transit Meet & Assist

  • ✓ Meet & assist at the aircraft gate
  • ✓ Transfer by car to lounge
  • ✓ Access to the VIP lounge
  • ✓ All formalities completed in the lounge
  • ✓ Transfer by car from lounge to aircraft

Lounge Access

  • ✓ Access to the airport lounge before departure
  • ✓ Complimentary refreshments and Wi-Fi
  • ✓ Flight information and boarding calls

How booking works

  1. Choose your service and date, then add your flight number and passenger names.
  2. We confirm availability and the final price within hours — our operations desk works 24/7.
  3. Travel stress-free: your greeter meets you with a name board and stays with you until the service is complete.

Cancellation & changes

Cancellation policy: Changes are permitted 48 hours before the original booked date of service, subject to new availability and/or rate change.

Cancellations made on confirmed bookings within 48 hours will be non-refundable.

Cancellations permitted before 48 hours at a fee of USD 50 per passenger.

Last minute bookings cancellation policy: Non refundable. Note: Service once booked will be non-refundable / no changes permitted as within cut-off time.

Frequently asked questions

What is meet and assist at Munich airport?

It is a personal airport service: a representative meets you at MUC, helps with check-in, immigration, security and baggage, and escorts you to your car, lounge or connecting flight.

How far in advance should I book?

We recommend booking at least 48 hours before your flight. Urgent requests are handled by our 24/7 team subject to availability.

Do you offer rates for travel agents and corporates?

Yes. Register a free B2B account to see agent rates and book on behalf of your clients.

Meet and greet at Munich Airport — FAQs

How does meet and greet at Munich Airport (MUC) work?

A personal AxisLink greeter meets you with a name board — at the aircraft door or arrival gate where airport rules allow — and escorts you through passport control, baggage claim and customs, with fast-track lanes where available, then walks you to your car or connecting flight.

Which services can I book at MUC?

Standard and VIP meet and greet for arrival, departure and transit, plus lounge access. VIP services add a dedicated escort and priority handling; transfers can be added on request.

How much does meet and assist at MUC cost?

Rates at MUC depend on the service and your group size. Send a booking request and our team confirms availability and your exact price within hours.

How far in advance should I book?

We recommend booking at least 72 hours before your flight. Last-minute requests are often possible but depend on availability and may carry a surcharge — contact our 24/7 operations desk.

Can I pay later or book for someone else?

Yes. Choose “Book now, pay later” to reserve without paying today — we confirm and send a secure payment link — or pay online straight away. You can book for family, guests or VIPs, and travel agents get B2B rates through our partner program.

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Book this service

Price on request

Important notes
  1. Wheelchair bookings must be made by the airline directly.
  2. last-minute bookings may incur additional charges. Contact our team for updated rates.

Number of passengers

Shared only with the meeting team on the day of service.

For travel agents & corporates

Get B2B rates and book for your clients in seconds

Agent accounts see net rates on every airport service and tour, book on account with “pay later”, and get a single 24/7 operations contact for every booking.

Airport guide: Munich Airport (MUC)

Munich Airport (MUC) is about 28.5 km north-east of Munich, near Freising. It opened on 17 May 1992 and handled about 43.4 million passengers in 2025. It is a hub for Lufthansa.

Terminal 1
Opened in 1992. It mainly serves airlines that are not Star Alliance members or partners, including Emirates, Etihad, Qatar Airways, Delta and American Airlines.
Terminal 2
Opened in June 2003 and used primarily by Lufthansa and its Star Alliance partners.
Satellite
The Terminal 2 satellite opened for passengers on 26 April 2016.
Runways
Two parallel runways, each 4,000 m long.
S-Bahn
Lines S1 and S8 connect the airport to the city; the ride to Marienplatz takes about 45 minutes.

Meet & assist tip: The two terminals serve different airline groups. Give us your airline and flight number at booking and we will confirm your meeting point.

Airport details are compiled from published information and can change. Please check your ticket or airline for your terminal.

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