Book professional meet & assist at John F. Kennedy International Airport (JFK) in New York, United States. A dedicated AxisLink airport representative welcomes you by name, fast-tracks the formalities and escorts you through the terminal — ideal for business travellers, families, first-time visitors, VIP guests and travel agencies booking for their clients.
Meet & assist services at JFK
Standard Arrival Meet & Assist
- ✓ Meet & Greet at Arrival gate
- ✓ Expedite through passport control & customs
- ✓ Porterage
- ✓ Escort clients to receivers at airport gate
Standard Departure Meet & Assist
- ✓ Meet & greet at curbside
- ✓ Escort through passport control & customs
- ✓ Porterage
- ✓ Escort to the lounge (if eligible) or to the boarding gate
- ✓ Note: Service will start before 2.5 hours of flight departure
Standard Transit Meet & Assist
- ✓ Meet & Greet at the arrival gate
- ✓ Transfer between terminals
- ✓ Porter service
- ✓ All formalities at the transfer desk
- ✓ Assistance through re-checking luggage
- ✓ Escort to the next boarding gate for departure.
Standard Arrival Meet & Assist (2)
- ✓ We are glad to offer you the below
- ✓ Meet & Greet after immigration and customs
- ✓ Luggage assistance
- ✓ Escort clients to the receiver at the arrival gate
- ✓ NOTE: Note : Due to Airport restrictions, greeters are not able to meet guests at arrival gate. Guests need to clear immigration and customs themselves. Greeter can meet after immigration near the baggage area
Standard Departure Meet & Assist (2)
- ✓ Meet & greet at curbside
- ✓ Expedite thru Airport formalities
- ✓ Porterage
- ✓ Escort clients to boarding gate
- ✓ Important: For arrival at JFK, we will need the lead guest's recent picture and Mobile number, which must be switched on upon arrival in case the greeter needs to get in touch with the guests.
- ✓ Note: Service will start before 2.5 hours of flight departure
VIP Arrival Meet & Assist
- ✓ Meet & greet on arrival gate
- ✓ Transfer by limo from tarmac to executive lounge
- ✓ Access to executive lounge
- ✓ All immigration & customs formalities completed in the lounge
- ✓ Handover guests to the receiver at the airport
VIP Departure Meet & Assist
- ✓ Meet at curbside
- ✓ Access to the lounge
- ✓ All immigration & passport control formalities completed in the lounge
- ✓ Assistance for luggage
- ✓ Transfer from lounge to aircraft by limo
VIP Transit Meet & Assist
- ✓ Meet & assist at the aircraft gate
- ✓ Transfer by car to lounge
- ✓ Access to the VIP lounge
- ✓ All formalities completed in the lounge
- ✓ Transfer by car from lounge to aircraft
Lounge Access
- ✓ Access to the airport lounge before departure
- ✓ Complimentary refreshments and Wi-Fi
- ✓ Flight information and boarding calls
How booking works
- Choose your service and date, then add your flight number and passenger names.
- We confirm availability and the final price within hours — our operations desk works 24/7.
- Travel stress-free: your greeter meets you with a name board and stays with you until the service is complete.
Cancellation & changes
Cancellation policy: Changes are permitted 48 hours before the original booked date of service, subject to new availability and/or rate change.
Cancellations made on confirmed bookings within 48 hours will be non-refundable.
Cancellations permitted before 48 hours at a fee of USD 50 per passenger.
Last minute bookings cancellation policy: Non refundable. Note: Service once booked will be non-refundable / no changes permitted as within cut-off time.
Frequently asked questions
What is meet and assist at New York airport?
It is a personal airport service: a representative meets you at JFK, helps with check-in, immigration, security and baggage, and escorts you to your car, lounge or connecting flight.
How far in advance should I book?
We recommend booking at least 48 hours before your flight. Urgent requests are handled by our 24/7 team subject to availability.
Do you offer rates for travel agents and corporates?
Yes. Register a free B2B account to see agent rates and book on behalf of your clients.
Meet and greet at John F. Kennedy International Airport — FAQs
How does meet and greet at John F. Kennedy International Airport (JFK) work?
A personal AxisLink greeter meets you with a name board — at the aircraft door or arrival gate where airport rules allow — and escorts you through passport control, baggage claim and customs, with fast-track lanes where available, then walks you to your car or connecting flight.
Which services can I book at JFK?
Standard and VIP meet and greet for arrival, departure and transit, plus lounge access. VIP services add a dedicated escort and priority handling; transfers can be added on request.
How much does meet and assist at JFK cost?
Rates at JFK depend on the service and your group size. Send a booking request and our team confirms availability and your exact price within hours.
How far in advance should I book?
We recommend booking at least 72 hours before your flight. Last-minute requests are often possible but depend on availability and may carry a surcharge — contact our 24/7 operations desk.
Can I pay later or book for someone else?
Yes. Choose “Book now, pay later” to reserve without paying today — we confirm and send a secure payment link — or pay online straight away. You can book for family, guests or VIPs, and travel agents get B2B rates through our partner program.