Meet & Assist at Singapore Changi Airport (SIN)
- Standard Arrival Meet & Assist
- Standard Departure Meet & Assist
- Standard Transit Meet & Assist
- VIP Arrival Meet & Assist
- VIP Departure Meet & Assist
- VIP Transit Meet & Assist
- Lounge Access
✔ Confirmation within hours ✔ 24/7 operations desk ✔ B2B rates for agents
Book professional meet & assist at Singapore Changi Airport (SIN) in Singapore, Singapore. A dedicated AxisLink airport representative welcomes you by name, fast-tracks the formalities and escorts you through the terminal — ideal for business travellers, families, first-time visitors, VIP guests and travel agencies booking for their clients.
Meet & assist services at SIN
VIP Arrival Meet & Assist
- ✓ Meet & Greet at the arrival gate
- ✓ Transfer by car from tarmac to CIP lounge
- ✓ Access to the CIP lounge
- ✓ All immigration & customs formalities to be completed in the lounge.
- ✓ Porterage
VIP Departure Meet & Assist
- ✓ Meet & Greet at the curbside
- ✓ Lounge access
- ✓ All the formalities at immigration, passport control & customs will be done by the greeter at the VIP Lounge
- ✓ Luggage assistance
- ✓ Assistance from the Lounge to the departure gate
Standard Arrival Meet & Assist
- ✓ Meet & Greet at the arrival gate
- ✓ Buggy car
- ✓ Private terminal clearance, passport control, immigration, and baggage
- ✓ Porterage (up to 02pcs.)
- ✓ Escort clients to the receiver at the arrival gate
Standard Departure Meet & Assist
- ✓ Meet & Greet at CIP Lounge
- ✓ Private check-in, terminal clearance, passport control, immigration, and baggage
- ✓ Porterage (02pcs.)
- ✓ Lounge access
- ✓ Buggy car
- ✓ Assistance at the departure gate
- ✓ Note: Service will start before 2.5 hours of flight departure
Standard Transit Meet & Assist
- ✓ Meet & greet at arrival gate (end of aerobridge)
- ✓ Expedite through passport control & customs
- ✓ Porterage
- ✓ Assist in check-in
- ✓ Escort through all transfer formalities
- ✓ Escort guests to next departure gate
VIP Transit Meet & Assist
- ✓ Meet & assist at the aircraft gate
- ✓ Transfer by car to lounge
- ✓ Access to the VIP lounge
- ✓ All formalities completed in the lounge
- ✓ Transfer by car from lounge to aircraft
Lounge Access
- ✓ Access to the airport lounge before departure
- ✓ Complimentary refreshments and Wi-Fi
- ✓ Flight information and boarding calls
How booking works
- Choose your service and date, then add your flight number and passenger names.
- We confirm availability and the final price within hours — our operations desk works 24/7.
- Travel stress-free: your greeter meets you with a name board and stays with you until the service is complete.
Cancellation & changes
Cancellation policy: Changes are permitted 48 hours before the original booked date of service, subject to new availability and/or rate change.
Cancellations made on confirmed bookings within 48 hours will be non-refundable.
Cancellations permitted before 48 hours at a fee of USD 50 per passenger.
Last minute bookings cancellation policy: Non refundable. Note: Service once booked will be non-refundable / no changes permitted as within cut-off time.
Frequently asked questions
What is meet and assist at Singapore airport?
It is a personal airport service: a representative meets you at SIN, helps with check-in, immigration, security and baggage, and escorts you to your car, lounge or connecting flight.
How far in advance should I book?
We recommend booking at least 48 hours before your flight. Urgent requests are handled by our 24/7 team subject to availability.
Do you offer rates for travel agents and corporates?
Yes. Register a free B2B account to see agent rates and book on behalf of your clients.
Meet and greet at Singapore Changi Airport — FAQs
How does meet and greet at Singapore Changi Airport (SIN) work?
A personal AxisLink greeter meets you with a name board — at the aircraft door or arrival gate where airport rules allow — and escorts you through passport control, baggage claim and customs, with fast-track lanes where available, then walks you to your car or connecting flight.
Which services can I book at SIN?
Standard and VIP meet and greet for arrival, departure and transit, plus lounge access. VIP services add a dedicated escort and priority handling; transfers can be added on request.
How much does meet and assist at SIN cost?
Rates at SIN depend on the service and your group size. Send a booking request and our team confirms availability and your exact price within hours.
How far in advance should I book?
We recommend booking at least 72 hours before your flight. Last-minute requests are often possible but depend on availability and may carry a surcharge — contact our 24/7 operations desk.
Can I pay later or book for someone else?
Yes. Choose “Book now, pay later” to reserve without paying today — we confirm and send a secure payment link — or pay online straight away. You can book for family, guests or VIPs, and travel agents get B2B rates through our partner program.
Book this service
Price on request
- Secure booking — pay online or pay later
- Subject to availability
- Operations desk 24/7