Cairo airport meet and assist is a service where a greeter meets you at Cairo International Airport (CAI), helps with the visa counter, passport control and baggage, and walks you to your car. It is most useful on a first visit, on a late-night arrival, or when you are travelling with family, older relatives or a lot of luggage. Below is everything you need for a smooth Cairo airport arrival: terminals, Egypt visa options, the steps after landing and how to get into the city.
Key facts
- Cairo International Airport (IATA: CAI) lies roughly 15 km north-east of central Cairo, next to Heliopolis.
- There are three main passenger terminals (T1, T2 and T3) plus a Seasonal Flights Terminal used mainly during Hajj and Umrah peaks.
- Terminal 3 is the hub of EgyptAir and its Star Alliance partners; Terminals 2 and 3 are linked.
- A free automated people mover links Terminal 1 with Terminals 2 and 3.
- Egypt’s official e-Visa portal is visa2egypt.gov.eg; eligible nationalities can also buy a visa on arrival before passport control.
- Your passport should normally be valid for at least six months from the date of entry.
Cairo airport terminals: which one will you land at?
Cairo International is Egypt’s main gateway and one of the busiest airports in Africa. It is run by Cairo Airport Company. Knowing your terminal matters because the arrival halls, visa counters and pick-up areas are in different buildings, and your driver or greeter needs to be in the right place.
| Terminal | Typical use (at the time of writing, October 2026) | Good to know |
|---|---|---|
| Terminal 1 | The oldest terminal; used by a mix of regional, low-cost and some Egyptian carriers | Split into separate halls; linked to T2/T3 by the free people mover |
| Terminal 2 | Many foreign international airlines | Rebuilt and reopened in 2016; connected to Terminal 3 |
| Terminal 3 | EgyptAir and Star Alliance partners | The largest terminal and EgyptAir’s main base for international and domestic connections |
| Seasonal Flights Terminal | Mainly Hajj and Umrah traffic in peak periods | Unlikely to be used for a normal holiday or business trip |
Airlines do move between terminals, sometimes at short notice. Always check the terminal on your booking confirmation or the airline’s app a day before you fly, and share it with whoever is collecting you.
Moving between terminals
If you are connecting between terminals, the automated people mover runs between Terminal 1 and Terminals 2 and 3 and is free to use. Terminals 2 and 3 are joined, so walking between them is straightforward. Allow extra time if you need to collect bags and re-check them.
Egypt visa options: e-Visa or visa on arrival
Most visitors need a visa to enter Egypt, but how you get it depends on your nationality. Rules and fees change, so confirm the current position with the official portal or your nearest Egyptian embassy before you travel.
Egypt e-Visa
The official online channel is the Egypt e-Visa portal at visa2egypt.gov.eg. It offers single-entry and multiple-entry tourist visas for eligible nationalities. Apply well ahead of your trip, print the approval, and keep a copy on your phone. Be wary of look-alike websites that charge extra; the official portal ends in .gov.eg.
Egypt visa on arrival
Travellers from a list of eligible countries, including many European nations, the UK and the USA, can buy a visa on arrival at Cairo airport. The visa stickers are sold at bank counters in the arrivals area before you reach the passport control desks. Have cash in a major currency such as US dollars ready, as card payment is not always available. Eligibility can change, so check with the e-Visa portal or your airline before relying on this option.
Other cases
- GCC citizens and residents: rules differ by nationality and residence status. Check the latest requirements with your airline or an Egyptian consulate.
- Sinai-only stamp: some nationalities flying straight into South Sinai resorts such as Sharm El Sheikh can receive a free entry stamp limited to that region. It does not cover a trip to Cairo or Luxor, so it is not an option if you land at CAI.
- Transit: if you stay airside and do not pass immigration, you generally do not need a visa. Confirm with your airline, as some itineraries require you to collect bags.
| Option | Where you get it | Best for |
|---|---|---|
| e-Visa | Online at visa2egypt.gov.eg before travel | Planners who want approval in hand before flying |
| Visa on arrival | Bank counters in the CAI arrivals area, before passport control | Eligible nationalities with cash ready |
| Embassy visa | Egyptian embassy or consulate | Nationalities not eligible for the e-Visa or visa on arrival |
Step by step: what happens after you land at Cairo
- Disembark and follow the arrivals signs. Depending on your stand, you may walk through an air bridge or be taken to the terminal by bus.
- Buy your visa if needed. If you are using a visa on arrival, go to the bank counters before joining the passport queue. E-Visa holders can go straight to immigration.
- Passport control. Present your passport, visa and, if asked, your return ticket and hotel details. Fill in any arrival card the officers hand you.
- Baggage reclaim. Check the screens for your belt. Trolleys are available in the hall.
- Customs. Bags are commonly screened on exit. Declare any items that require it, such as large amounts of cash or professional camera or drone equipment, and check Egypt’s rules on drones before you travel.
- Arrivals hall. Here you will find SIM card desks, ATMs, exchange counters and your driver or greeter.
Practical tips for a smoother Cairo airport arrival
- Get a local SIM or eSIM early; ride-hailing apps need mobile data and airport Wi-Fi can be unreliable.
- Withdraw or exchange a modest amount of Egyptian pounds for tips and small purchases.
- Expect offers of help and transport in the arrivals hall. Polite but firm refusals are fine if you already have a booking.
- Busy evenings and holiday periods can mean longer queues at every step, so leave a margin before any onward plans.
Getting from Cairo airport into the city
Cairo is a large city and traffic can be heavy at almost any hour, so journey times to Downtown, Zamalek, New Cairo or Giza vary a lot. Plan for delays rather than relying on a fixed estimate.
Taxis
Taxis wait outside the terminals. Agree the fare or confirm the meter is running before you set off, and know your hotel’s address in Arabic if possible.
Uber and Careem
Both Uber and Careem operate in Cairo, including airport pick-ups. You will need mobile data, and fares can rise after late-night landings when demand peaks. Check the app’s pick-up point carefully, as drivers usually wait in designated areas rather than at the arrivals door.
Pre-booked transfers
A pre-booked private transfer is the simplest option if you have children, heavy luggage, a group, or an arrival in the early hours. The driver tracks your flight and meets you in the arrivals hall. You can arrange one through our airport transfers page, and combine it with a guided day at the Pyramids or the Grand Egyptian Museum through our private tours.
Buses and public transport
Public and shuttle buses do serve the airport, but routes and schedules change and they are not easy with luggage. At the time of writing there is no direct metro link to the terminals.
Sphinx International Airport (SPX): an alternative for Giza
Sphinx International Airport lies west of Cairo on the Cairo–Alexandria desert road and is closer to Giza, the Pyramids and the Grand Egyptian Museum than CAI. It is much smaller and is served mainly by regional and low-cost airlines on selected routes. If your hotel is in Giza or 6th of October City, it is worth checking whether a flight into SPX suits you. If you land there, the visa and arrival steps are similar, but on a smaller scale. Meet and assist availability varies by airport, so ask us before booking.
When does Cairo airport meet and assist help most?
Many travellers manage CAI on their own. Meet and assist earns its place when the arrival process is likely to be stressful or when time matters.
- First-time visitors who would rather not work out the visa counters, queues and pick-up points alone.
- Families with young children, prams and plenty of bags.
- Older travellers or anyone with reduced mobility, where a greeter can coordinate wheelchair assistance with the airline.
- Business travellers and VIPs heading straight to a meeting.
- Late-night or early-morning arrivals, when you want a familiar face and a confirmed car.
- Tight connections to a domestic flight, for example on to Sharm El Sheikh or Hurghada.
What a typical arrival service includes
Exact inclusions depend on the airport and the service level you choose, but a typical arrival service covers a greeter with a name board at or near the aircraft or arrivals area, help with the visa purchase and immigration formalities, assistance with baggage and customs, and an escort to your driver. Fast track lanes are subject to the airport’s own rules and may not be available at every checkpoint.
Travelling on from Cairo to the Red Sea
Many visitors combine Cairo with the coast. If you are flying on, we can arrange meet and assist at other airports too, including Sharm El Sheikh airport meet and greet and Alexandria Borg El Arab airport meet and assist. Booking each leg with the same team keeps your contact details and flight information in one place.
How AxisLink can help
We arrange Cairo airport meet and assist for arrivals, departures and transits through vetted local partners at CAI. A greeter meets you with a name board, helps you through the visa counter, passport control and baggage, and hands you over to your driver. Every booking is confirmed in writing, and our operations desk is available 24/7, including on WhatsApp at +971 54 515 7619.
Travel agents can book on behalf of their clients through our B2B partner programme. If you have a question about your flight, terminal or group size, contact us before you book and we will tell you honestly what is possible.
Frequently asked questions
What is meet and assist at Cairo airport?
It is a personal arrival, departure or transit service. A greeter meets you on arrival, usually holding a name board, and guides you through the visa counter, passport control, baggage reclaim and customs before escorting you to your car. It removes guesswork at a busy airport and is popular with families, first-time visitors and business travellers.
Can I get a visa on arrival at Cairo airport?
Yes, if your nationality is eligible. Visa stickers are sold at bank counters in the arrivals area before passport control, and cash in a major currency is the safest way to pay. Eligibility and fees change, so check the official portal visa2egypt.gov.eg or your airline before you travel. Others need an e-Visa or an embassy visa.
Which terminal does EgyptAir use at Cairo?
EgyptAir operates mainly from Terminal 3, which is also used by its Star Alliance partners. Terminal 3 is connected to Terminal 2, and a free people mover links them with Terminal 1. Terminal allocations can change, so always confirm the terminal shown on your ticket or in the EgyptAir app shortly before departure.
Is Uber available at Cairo airport?
Yes. Uber and Careem both operate in Cairo and can collect you from the airport. You will need mobile data, so buy a local SIM or set up an eSIM first. Follow the app’s directions to the designated pick-up point, and expect higher fares at busy times, such as late at night when many flights land together.
How far is Cairo airport from the city centre?
Cairo International Airport is roughly 15 km north-east of central Cairo, beside Heliopolis. Driving time depends heavily on traffic and your destination; Giza and the Pyramids are on the far side of the city, so allow considerably longer for that journey. A pre-booked transfer avoids haggling and waiting after a long flight.
Is the official Egypt e-Visa website visa2egypt.gov.eg?
Yes. The Egyptian government’s official e-Visa portal is visa2egypt.gov.eg. Several private websites look similar and add service charges, so check the address carefully before entering passport or payment details. Print your approved e-Visa and keep a digital copy, as immigration officers may ask to see it.
Should I fly into Cairo International or Sphinx airport?
Cairo International (CAI) has far more airlines and routes, plus EgyptAir’s domestic network. Sphinx International (SPX) is smaller and closer to Giza, the Pyramids and the Grand Egyptian Museum, but has fewer, mostly regional and low-cost flights. Compare routes and your hotel location before deciding.


